Navajo Rug FAQ
2 to 3 months for an average weave 4′ x 6′ rug, or 5 to 6 months for an exceptional weave. There are no shortcuts using the traditional weaving process. Each Navajo rug is all hand woven on an a traditional upright loom.
We ship anywhere in the world – usually via FedEx or U.S. Postal service, and can ship the same day if necessary.
All weavings are guaranteed to your satisfaction upon personal inspection. If not completely satisfied you may return for a refund or exchange, your preference.
How should I care for my Navajo Textile?
We've created a great page with information about Care, Cleaning, Storage, and Hanging instructions. You can find it here.
I need a number of weavings to decorate my home, can you help?
Yes, we can help you with floor rugs, wall hangings, lap blankets, and bed spreads. Custom orders and consultations are possible.
Can I come see the rugs in person?
Yes, we invite clients to come to the Nizhoni Ranch Gallery. We are only 30 minutes from the Tucson airport. Just contact us to arrange an appointment.
Yes, we have the inventory and years of experience to help the new and advanced collector of both contemporary and historic weavings.
Do you have a Layaway program?
Yes! We understand that you may fall in love with a weaving, but funds aren't available to pay for it in full. Let us know which pieces you want. We will hold them for you. A down payment and regular monthly payments will hold the rug until it is paid for, at which time we will ship to you. Please contact us if you are interested in layaway.
Return & Exchange Policy
Items sold by navajorug.com (Nizhoni Ranch Gallery) may be returned if you are not completely satisfied upon personal inspection of your purchase, you may exchange your item(s) or return for a refund, within 7 days of purchase.
Do you appraise Navajo Rugs, Indian Rugs or Indian blankets?
No, we don't have a certified appraiser on staff. However if you contact us we can provide appraisal resources for you.
All products will be shipped within 1-2 business days of receiving the order. If paying by credit card, we will need the billing address for that credit card. Most orders are sent via U.S. Postal Service. Delivery confirmation is used to show that the product has been delivered to the shipping location you specified in your order. UPS and FEDEX are also options if requested, a service that provides tracking numbers for all shipments. UPS and FEDEX orders cannot be shipped to a PO Box, so be sure to use a physical address when requesting this service.
We are committed to protecting your privacy. We dislike our information being distributed as much as you do, so information we collect is not sold to any third party. We may however use your contact information to notify you about new products, product promotions, and event updates.